Shipping policy
Shipping Policy
This Shipping Policy explains how orders are processed, shipped, and delivered by DEBOLINA.
Store Information
DEBOLINA
Website: debolinaa.myshopify.com
Email: meydanhuseyin3@gmail.com
Phone: +1 (419) 396-5416
Address: 7107 Bergen Ct, Brooklyn, NY 11234
Order Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays. During high-volume periods, processing times may be slightly longer.
Shipping Time
Estimated delivery times may vary depending on your location, shipping carrier, and order volume.
Typical estimated delivery time:
United States: 5–12 business days
Please note that delivery estimates are not guaranteed and may be affected by weather, carrier delays, customs processing, or other circumstances outside our control.
Shipping Cost
Shipping costs, if applicable, will be displayed at checkout before you complete your order.
If your order qualifies for free shipping, this will also be shown at checkout.
Order Confirmation and Tracking
After placing your order, you will receive an order confirmation email.
Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available. Tracking updates may take some time to appear after the carrier receives the package.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order.
DEBOLINA is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, contact us as soon as possible at meydanhuseyin3@gmail.com.
Delayed or Lost Packages
If your order is delayed, please allow a few additional business days for tracking updates. Carrier delays can happen during peak seasons, holidays, severe weather, or unexpected service interruptions.
If your package appears lost or has not updated for an extended period, contact us and we will help review the issue.
Damaged Packages
If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package or item. We will review the issue and provide a suitable solution.
International Shipping
At this time, shipping availability may vary depending on the destination. Any available shipping options and costs will be shown at checkout.
International customers are responsible for any customs duties, taxes, import fees, or other charges required by their country, unless otherwise stated at checkout.
Returns
Returns are handled according to our Return & Refund Policy.
Return rules summary:
- Returns accepted for 30 days
- Free return shipping
- No restocking fee
- No final sale items
Contact Us
For shipping questions or order support, please contact us:
DEBOLINA
Website: debolinaa.myshopify.com
Email: meydanhuseyin3@gmail.com
Phone: +1 (419) 396-5416
Address: 7107 Bergen Ct, Brooklyn, NY 11234