Refund policy

Return & Refund Policy

At DEBOLINA, we want you to feel confident with every purchase. If you are not completely satisfied with your order, you may request a return within 30 days of receiving your item.

Return Rules Summary

Returns accepted for 30 days
Free return shipping
No restocking fee
No final sale items

Return Eligibility

To be eligible for a return, your item must be:

Returned within 30 days of delivery
In its original condition
Unworn, unused, and unwashed
With original tags and packaging, when applicable
Accompanied by proof of purchase, such as your order confirmation or receipt

Free Return Shipping

DEBOLINA offers free return shipping for eligible returns. Once your return request is approved, we will provide return instructions and a return shipping label.

No Restocking Fee

We do not charge any restocking fees. If your return is approved, you will receive your eligible refund without any restocking deduction.

No Final Sale Items

DEBOLINA does not sell final sale items. All eligible products may be returned within the 30-day return window according to this policy.

How to Start a Return

To start a return, please contact us at:

Email: meydanhuseyin3@gmail.com
Phone: +1 (419) 396-5416

Please include your order number, full name, email address used at checkout, and the reason for your return request.

Refunds

Once we receive and inspect your returned item, we will notify you about the approval status of your refund. If approved, your refund will be issued to your original payment method.

Please note that it may take several business days for your bank or payment provider to process and post the refund.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us as soon as possible so we can review the issue and provide a suitable solution.

Exchanges

If you would like a different size, color, or item, please contact us. We will guide you through the return process and help you place a new order if needed.